One of the dynamics of church growth is member retention. Keeping Christians engaged in attendance has become a task of entertainment for too many congregations. Discipleship according to the three facets of the Great Commission has become just a theory and not a practicum. I am featuring this article to be one of many of those who are addressing Church Absentee-ism.
Thom S. Rainer – President, LifeWay Christian Resources Feb 1, 2013 – http://tnbaptist.org/BRARticle.asp?ID=4636
Numbers of gifted persons and organizations have studied the phenomenon of the church “back door,” the metaphorical way we describe people leaving the church. And there will always be the anticipated themes of relocation or personal crises. We should recognize those issues, though we can respond to the latter more than the former.
But all the research studies of which I am aware, including my own, return to one major theme to explain the exodus of church members: a sense of some need not being filled. In other words, these members have ideas of what a local congregation should provide for them, and they leave because those provisions have not been realized.
Certainly we recognize there are many legitimate claims by church members of unfulfilled expectations. It can undoubtedly be the fault of the local congregation and its leaders.
But many times, probably more than we would like to believe, a church member leaves a local body because he or she has a sense of entitlement. I would therefore suggest that the main reason people leave a church is because they have an entitlement mentality rather than a servant mentality.
Look at some of the direct quotes from exit interviews of people who left local congregations:
• “The worship leader refused to listen to me about the songs and music I wanted.”
• “The pastor did not feed me.”
• “No one from my church visited me.”
• “I was not about to support the building program they wanted.”
• “I was out two weeks and no one called me.”
• “They moved the times of the worship services and it messed up my schedule.”
• “I told my pastor to go visit my cousin and he never did.”
Please hear me clearly. Church members should expect some level of ministry and concern. But, for a myriad of reasons beyond the scope of this one column, we have turned church membership into country club membership. You pay your dues and you are entitled to certain benefits.
The biblical basis of church membership is clear in Scripture. The Apostle Paul even uses the “member” metaphor to describe what every believer should be like in a local congregation. In I Corinthians 12:12-31, Paul describes church members not by what they should “receive” in a local church, but by the ministry they should “give.”
The solution to closing the back door, at least a major part of the solution, is therefore to move members from an entitlement mentality to a servant mentality. Of course, it is easy for me to write about it, but it is a greater challenge to effect this change.
May I then offer a few steps of a somewhat practical nature to help close the back door by changing the membership mentality? Here are five:
(1) Inform church members. Though I do not have precise numbers, I would conjecture that more than half of church members do not have a biblical understanding about church membership. Providing that information in a new members’ class can move an entire congregation toward a servant mentality.
(2) Raise the bar of expectations. We have dumbed down church membership in many congregations to where it has little meaning. Clarify expectations of members. Again, doing so in the context of a new members’ class is a great way to begin.
(3) Mentor members. Take two or three members and begin to mentor them to become biblical church members. After a season, ask them to mentor two or three as well. Let the process grow exponentially.
(4) Train members. Almost 100 percent of pastors agree that their role is to train and equip members. But almost three-fourths of these pastors have no plans on how they will train them (see Ephesians 4:11-13).
(5) Encourage people to be in small groups. Those in Sunday School classes and small groups are more likely to be informed and functioning church members. In others words, there is a much greater likelihood of a member with a servant mentality to be in a small group than not.
What are you doing in your church to close the back door?
What are you doing to move members from an entitlement mentality to a servant mentality?
On Feb. 1, 2006, Dr. Thom S. Rainer became the ninth president of LifeWay Christian Resources.
Before coming to LifeWay, Rainer served as the dean of the Billy Graham School of Missions, Evangelism and Church Growth at The Southern Baptist Theological Seminary in Louisville, Ky.
He is a 1977 graduate of the University of Alabama and earned his Master of Divinity and Ph.D. degrees at Southern Baptist Theological Seminary. He served as pastor of churches in Alabama, Florida, Kentucky and Indiana prior to joining Southern in 1994 as founding dean of the Billy Graham School.
He has served as a church consultant and church growth conference speaker for several years and is in frequent demand as a speaker today. Rainer is author of more than 23 books, including Simple Church,Transformational Church, and The Millennials.
Rainer was founder of the Rainer Group, one of the nation’s leading church and denominational consultant organizations. He led the Rainer Group until assuming LifeWay’s presidency.
He and his wife, Nellie Jo, have three grown sons: Sam, Art and Jess, who are married to Erin, Sarah and Rachel, respectively.